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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page
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"Great experience buying the bike. Diane was very helpful. Would gladly recommend anyone to Four Rivers."
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By: Michael Mayfield,KY
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"Wonder people to work with. Fast and easy financing. The end result was the same price that was quoted.(very unusual) enjoyed just being in the store."
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By: Anonymous Madisonville,KY
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"November 22, 2007
I wanted to thank your entire staff for the exceptional value, service and treatment I received from your dealership, regarding the purchase of my 2008, FXD Dyna Super Glide. My family was equally impressed, upon picking up the bike. The above characteristics are qualities customers look for from a business, but are seldom or poorly exhibited from most businesses today. Your dealership, however, exemplifies these characteristics. It is also effortless to observe why your dealership received the 2006 Gold Bar and Shield Dealer award; and further, as to why I and my family drove over 300 miles from Knoxville, TN to Paducah, KY to purchase my Glide from Four Rivers Harley-Davidson.
As I have mentioned my and my family’s satisfaction with Four Rivers, I would like to personally acknowledge and thank co-owner Jerry Carter, and his wife Cindy Carter, for making this happen; Jerry Ivy for his advice and timely updates, and even Jeff, for keeping our 10 and 7 year old daughters happily occupied while my wife and I completed the pleasure of business.
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By: Neal knoxville,TN
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"I just wanted to say thank you for the friendship and courteous staff (especially Ms. Wyatt and Jeff) at Four Rivers. I will drive the extra distance to be treated the way I was treated at your store. The staff are there for YOU and YOU only. They were never pushy and never ignored anything. I wish you all the best for your store. I would highly reccommend this place to anyone. See you guys soon."
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By: James Clarksville,TN
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"I stopped at Sills when I first decided to purchase a Harley. After looking at many and various dealerships both near and across the U.S., when the day finally came to purchase, I returned to Four Rivers because the staff made me feel like family the first day that I entered even though I was "Just Looking". Many thanks to Jeff, Mike, Heather and the ladies in clothing, you made my first Harley purchase both a great experience and a dream come true. The service Department was very helpful when I had a problem with my new road glide. Couldn't ask for a better "family" to be associated with! I can't wait to visit the new store."
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By: Ross Princeton,KY
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"jeff (in the wheel chair ) an gary barnhill. are the greatest people working at 4-rivers i think. every one there treated me great also. my next bike i buy will be from yall. i would like to thank jeff & gary for all of there hard work they did for me. thanks guys "
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By: dan murray,KY
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"I shopped around Louisville area Harley dealers, and the salesmen offered little help, but one call to Four Rivers and i was scheduled to pick up my first Harley that weekend , Harley Mike is a first class salesman, as the rest of the crew(Heather}, Thank you for a hassle free experience. Bull from Louisville"
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By: bill louisville,KY
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"This is one of the best Harley dealers that I have been in. everyone was very freindly and very willing to help with all our needs. Jerry Ivy was our sales person, and he did a great job. I bought our bike site unseen over the phone, Jerry asured me that this bike was one of a kind, and sure enough it was just what we were looking for. I would like to thank Jerry and all of the staff at Four Rivers. I drove over 4 hours to get there, and this will be the first place I check when it is time for another new Harley and my Harley needs. Thanks again Tim Spagna"
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By: Tim Collinsville,IL
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"Top quality work all the way around. The team at Four Rivers is one of the bst I have ever had the chance to be around. Looking forward to coming down for another visit."
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By: Gordon Wadesville,IN
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"Friendly & Courteous Staff, Great Folks To Deal With, Always Willing To Work With You. Cudo's To The Staff Great Job."
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By: Bob Bremen,KY
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"Absolutely the best. I had the best purchasing experience and love my new bike. I will definitely recommend them to all my friends/family. Four Rivers has a very family atmosphere and is a great place to just visit."
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By: Anonymous Dexter,KY
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"Thanks to everyone and especially Jerry Ivy at four rivers for helping me purchase my 07 electra glide classic. After buying bikes from other dealers in the past its nice to be treated like customer not just a check you guys and girls are tops. I will recomend you to everyone. Thanks again Jerry for helping make a dream come true. PS thanks to you to Bubba"
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By: steve west paducah,KY
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"Bubba, Chad and the gang did a great job. As an out of state buyer, I appreciated the special care and treatment the team exhibited in my purchase of a hard to find CVO bike. All aspects of the purchase were smooth as silk, and I would highly recommend this store to anyone considering the purchase of a Harley, regardless of where they live. "
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By: John Southlake,TX
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"This was my first harley I ever owned, and the staff at Four Rivers were very helpful and just plain good folks. My sales person Diane went out of her way to answer any and all questions I needed to know before and after the sale. I am bad with remembering names, and when you enter the store they actually say your first name. If you are pondering were to buy your next harley, give Four Rivers a try. P.S Ask for Diane!"
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By: Larry Kuttawa,KY
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"We love our new bike. Everyone at 4Rivers has been awesome so far. They go out of their way to make sure you get what you want or need."
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By: Missy Hickory,KY
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"I found these fine folks on hd.com. This was a fast and easy deal to get done. I drove 4 hours 1 way, but it was worth it. If you want to feel like your part of a real big family, go see Four Rivers Harley-Davidson of Paducah Ky. Thanks guys."
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By: Allen Thayer,MO
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"Everyone has been exceptionaly helpful. Great experience and easy to work with. Definately a repeat customer here."
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By: Anonymous Winchester,KY
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"An absolutely great experience dealing with the gang at Four Rivers HD. The guys were honest & up front about everything. It took me a bit of time to set up transport for the bike from KY to SC, & the guys were helpful with the pickup & very patient with my timeframe. Thank You very much Bubba, Chad, & Mike. I will definately recommend them to anyone & deal with them again.
You guys rock!
Christopher Manning
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By: Christopher Murrells Inlet,SC
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"I wanted to let anyone know that is buying a Harley that Four Rivers is the place to go. I found them online and had visited the store in Louisville before deciding on Four Rivers. They are world class on customer service and making you feel like family... I have never met a better bunch of people and would recommend family and friends to take the drive to Paducah for all their Harley needs. Thanks again to a great bunch of people that I had the pleasure in dealing with... "
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By: Jennifer Taylorsville ,KY
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"Overall This Dealership IS pretty Good..."
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By: Charles Mayfield,KY
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"Very pleased with Chris as a salesperson. Being a first time buyer(s) we were sceptical coming in but were soon won over by the wonderful service and treatment we received from the entire store. There was a discrepency after purchase regarding the price and they were more than exceptional to deal with. Very impressed with the entire purchase process and the overall friendly service. Everyone made us feel right at home. DEFINATELY A 5 STAR COMPANY AND WILL RECEIVE ALL OUR BUSINESS AND EVERYONE WE CAN REFER TO THEM!!! Thanks for making our first new Harley purchase such a memorable experience. Steve & Holly Frymire Bloomfield, Mo. "
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By: steve & holly Bloomfield,MO
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"I had the best service from sills than any other harley dealer around i realy like my SPORTSTER thanks to those who made it happen"
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By: timothy EDDYVILLE,KY
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"HELLO, I PURCHASED A 2002 ELECTRAGLIDE ULTRA CLASSIC USED FROM SILLS AND WAS VERY SATISFIED. I DID NOT PURCHASE ANY EXTENDED WARRANTY AND HAD SOME TROUBLE THE VERY SAME WEEKEND. SILLS CYCLE TOOK MY BIKE, REPLACED THE STATOR, REGULATOR, AND THE BATTERY FREE OF CHARGE. THEY DID NOT HAVE TO DO THIS BUT THIS DOES SHOW ME WHAT KIND OF PEOPLE THEY ARE. I DID APPRECIATE THE KINDNESS THEY SHOWED ME AND I WILL NEVER FORGET. I WOULD RECOMMEND THEM TO ANYONE AND I WILL DO REPEAT BUSINESS WITH THEM. THANKS, ERIC."
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By: ERIC MAYFIELD,KY
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"I just had to take a minute to tell you how great Sills service dept is. We brought our bike in for the 5000 mile service. The main reason was the cost as it was over $150 less than the Harley Dealer we usually go to as it is much closer than Sills. From the moment we walked in, everyone was so friendly. Being from out of town, we asked if there was somewhere close we could go to eat and pass time until our bike was ready. Curtis told us a place but it was too far to walk. He arranged for Brad to take us, along with a phone number to call when we were ready to come back. I can't tell you how much this meant to us. It's customer service like this that will keep customers coming back. Don't ever get away from that "family" atmosphere. You are fortunate to have such great staff like Brad and Curtis.
We will be back!!!! Jill and Ron Noffsinger
PS We loved BB. It also makes it nice to have a Pet Friendly store. "
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By: Ron and Jill Hanson,KY
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"I am very pleased with all the visits I made to your store and not once was I pressured to the table to close.Everyone at your store has a customer service attitude all of us in retail would benefit from. Barring the issues I have now I would not hesitate to try to join your team in your new store and would feel honored to be welcomed aboard.Thank you Jeff for a personalized tour it means alot to know who you do business with.
Thanks again for a smooth transition of which I feel was decision which will help me get to where I want to go...
Sincerely, Charlie Miller "
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By: Charlie Paducah,ME
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"I purchased my '06 Ultra Peace Officer Edition in March '06. The total experience, from the initial phone call to price the bike (price was best out of 20-25 dealers I contacted)to meeting all the employees in each department was a pleasant experience. If I were to ever purchase another bike, it would be from Sills."
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By: Tony Princeton,IN
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"i just want to say a big thank you to tracie and the staff for helping me out of a huge jam. my friends and i were on our way to the smokeys when my head pipe broke on my '97 custom hardtail she hooked me up with everything i needed to get back up and running. with out her and the rest of the fine staff i would not of been able to make the 1,498.4 mile journey from missouri all the way to silva north carolina. thanks again you are the best!"
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By: dav id Vandalia,MO
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"thanks all of you for taking the time and helping me get set up and rolling down the road with my new SPORTSTER XL1200L, I will tell anyone that I may talk to that they should come and buy from the fine people at SILLS HD.......THANKS AGAIN AND I`LL BE SEEING YA`LL SOON........MR.BILL!!!! "
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By: WILLIAM lewisburg ,KY
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"The day after my bike was in the service department. I was contacted by phone to make sure everything was good to go. This call back is expectional. I love a dealership that cares."
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By: Matthew Benton,KY
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"I would like to thank Chris and Mike for all the help and understanding for my first HARLEY. My wife and myself had been to see several dealers around the tri-state with one being 20 miles from the house, but when we went into SILL'S, it was GREAT. I may had to drive close to 100 miles, but when it comes time for another bike, I know where this "OLE INDIANA BOY" is heading. THANKS
BY: KEITH AND JENNIFER MT. VERNON, IN "
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By: KEITH MT. VERNON,IN
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"everything is just great!!!"
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By: Anonymous West Paducah,KY
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"Well I just purchased my 2nd bike from Sills what great experience and bike.From Diane in sales to Mike in the Finance Dept,Both were great to get me my new bike.Then there,s Jeff Thompson what a great guy he follows up on everything!!!And the Service Dept is tops whenever or whatever you need.Since I bought my first bike in August 04
Sills is like a 2nd home and family.
Thanks for everything!!!!!!!
Todd Isom"
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By: Todd Paducah,KY
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"This is one of the nicest, cleanist, places i have been to. My brother who bought a bike from here is very pleased with it, and i am also because that bike is so nice, and you helped him whenever he needed it, and you also helped our family while he was in iraq with all the paperwork. thanks"
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By: Ashley Symsonia,KY
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"This is my first Harley that I have owned.I have enjoyed the experience and the friendly atmosphere that was given to my wife and I on the day that we picked up the bike. Jeff is a remarkable person and we'll never forget that . We love the smooth ride and comfort. Thanks guys. Floyd&Sophia Acree Cadiz,Kentucky"
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By: Floyd Cadiz,KY
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"Really impressed with Sills since Jack and Jerry took over. Diane is awesome! She is real sincere about what you want and need instead of just trying to make a sale. She seems to really love her job and it shows. "
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By: Jerry Princeton,KY
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"enjoyed dealing with the hole staff at SILLS H.D.was very happy with new bike and them working with me to make it happen nice to see someone still cares even after you leave to check on things make sure every thing was o.k."
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By: chris eddyville,KY
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"5 stars are not enough you all deserve greater than that it was truly a great experiance. i would recomend sills to everyone vince,jeff, mike,jack everyone made me feel like part of the family rtuly a pleasure to deal with and the price was right also. truly 100 stars."
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By: randall greenville,KY
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"I have been pleased with my overall experience Sills has provided. I purchased my bike 2 years ago and the people of Sills have not forgotten my name. I feel like I can discuss any questions or problems with the staff on a personal basis. There are not many places that this would be possible. In fact this is an art that is very rarely practiced in other places of business. This is their key to repeat business. "
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By: Jeffrey Murray,KY
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"Let me just say that I have never went to any dealership and recieved the type of treatment that I was given by Sills. Most of the time when a sale is done so is the relationship with that customer. Dealing with Sills Cycle in Paducah, KY is a very unique and exhilarating experience. You are a customer for life. They go above and beyond what is necessary to win your trust and confidence. Jack and the whole gang has won my respect. Hats off to all of you, You all are a terrific bunch!!"
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By: Jennifer Paducah,KY
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"First let me say you have a GREAT staff! I travel from Sikeston, Mo. to Sills for all my motorcycle needs. It is a 65 mile trip one way but worth every inch. When you compare this to the 30 mile trip to a Harley dealer right here, you can see there must be a reason and it is the staff and service. I won't name names because everyone I have ever dealt with there are great. Thanks for all you have done for me in the last year since I started coming there.
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By: Tim Sikeston,MO
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"When you visit Sills Harley Davidson in Paducah,Ky. it's like you are among friends, that is, they treat you like family. I have had a good experience with them and look forward to do a lot more, buying a New Motorcycle from them was so easy, they had the best price, and the selection was great. If you are looking for a good Dealer to buy your next motorcycle from, then Sills Harley Davidson in Paducah, Ky. is the place."
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By: John Big Sandy,TN
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"I purchased my 2000 flstc on november 9th 2005, everyone was great friendly and courteous. Had a small problem with the bike but it was taken care of so quick it was like it never happen, thanks jeff and all in the service and sales department for every thing. thanks again Kevin"
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By: Kevin Princeton,MA
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"Thanks for the time and patients with my family Diane,Jeff, Rodger."
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By: Michael Benton,KY
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"May I just say thank you! Diane was great. She took the time to make sure I was comfortable with my bike. She had lots of encourgmemt before and after the sell. Jeff and Jack were also very concered with the fact that I was comfortable with my new bike and being a new rider. Since I'm in the business of customer service Diane went above and beyond the job. I look foward to riding and do more business with Sills. Just because of the down home feeling and the care and concern of staff. Thank you, Kelm Burchard"
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By: Kelm Paducah,MI
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"I've owned many HD's in my life but never a new one. Earlier this year my grandfather passed away and left me some money. I knew one of the things I wanted to do was buy my first new HD. Like I say, I've had other bikes but I was never able to walk into a showroom, point and say, "that's the one I want." The experience was bitter sweet. I was glad he had left me the money but I wished we hadn't lost him. The folks at Sills can be described best in one word, "family." Chris, took the time to let me ride a few different bikes and make sure what I wanted. Miss Judy and the girls made sure I was fixed up with gear. Qball and Hoop back in service made sure I had my local HOG chapter card. Each time I'm there it's like a homecoming. I bought my 05 Road King Classic on May 27 or so and I've put over 8500 miles on it. It hasn't been sittin much. I recently took it back to Sills for my 10,000 mile service and to change some handlebars. They really took good care of me. Through an oversight it turned out it was going to be more money to change my bars than what I was quoted. They not only stood by their original estimate but they were even cheaper than the original estimate. If you are looking for a dealership that will treat you like family and stand by their word then you don't have to look any further than Sills HD and if you're out and about this winter stop by the Grand Rivers store. They are just getting up and running but they're adding new stuff all the time it seems like. It's worth the ride. Thanks Sills. Your adopted son-Jethro."
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By: Jeff Puryear,TN
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"I usally don't like to brag on people, But I'm most definately going to about Sills H-D. It was 24 years since I had owned a harley. This year I decided that I wasn't getting any younger and this was the year. I shopped around at four different Harley Dealers which most of them did not treat me very well. When I walked in the door at Sills, within 15 minutes I knew that I was in the right place !!!
Everyone at Sills worked very hard to help me get the Ultra Classic that I wanted.
Sills didn't use presure tactics to try to sell me a bike, they took the time to explain everything and answer any questions that I had and if the salesman didn't know the answer he went and found the CORRECT answer.
It has been 6 months since I bought my Harley, I've been back several times and EVERY time EVERYONE speaks to me, Calls me by name. I'm treated like one of the family.
Sills has a LIFETIME customer in me. NO DOUBT ABOUT IT !!
To everyone at Sills a BIG THANKS and KEEP UP THE GOOD WORK
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Perry Foster Cave-in-Rock Il. "
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By: Perry Cave-in-Rock,IL
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By: Myron Grand Rivers,KY
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"I was really impressed with how friendly and helpful everyone was. I really was impressed with how friendly Jeff was,he made me feel like I was almost family. Keep up the good work Sills I have already told most of my friends about how I was treated. Thanks, Kyle Hahn"
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By: Anonymous Marble Hill,MO
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"Why go out of town to buy when we have one of
the best dealers in the country right here at
home."
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By: Rodney Kevil,KY
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"My wife and I shopped around for a Heritage, and found one in Illinois that was acceptable; but the experience of dealing with Sills was "over the top" when it came to customer service and friendliness. We felt at home from the minute we crossed the threshold and met Jeff. The Heritage we found here was "exactly what I wanted". Thanks Sills for a great experience!"
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By: Larry Du Quoin,IL
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"I have bought six brand new bikes in five years however this was my first Harley. Thank you Sills for making me feel like family and not just another customer. At Sills I was not hounded like at other dealerships which runs more customers off than they sale bikes. I feel I can call or go buy anytime just to say hi. Thanks everyone your five star as far as I'm concerned."
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By: matt dawson springs,KY
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"Sills has a great bunch of employees. I have never been in the dealership that they haven't asked how I was and if I needed any help finding something. The service dept. and the mechanics are all helpful and willing to answer any questions that we might have. Thanks for being such a friendly dealership. "
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By: Lisa Wickliffe,KY
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" I recently purchased a Big Dog custom bike from Sills HD.
If you are in the market for a new bike you absolutley owe it to yourself to give these guys a try. From sales to service this is a class act. I would personally like to thank Chris and Jeff for the best purchasing experience ever. You "might" go south to save a couple of bucks but these guys add something to the deal that you can't put a price on. Thanks"
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By: Scott Oscar,KY
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" The sales staff was excellent. I had ridden bikes for about 15 years and got out of bikes for 17 years but now that I'm ridding again I can't imagine what btook me so long to start back. I bought my first HD this year and I'm thinking the same thing "what took me so long". Even though I've only had it a couple of months it's been the best experience I've had with not only the bike but the dealership.
Thanks,
Gary
P.S. The only negative part has been the parts and accessories I have purchased I run into small problems 2 times and since I'm 100 miles away it's a bit of a hassel.
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By: Gary Dyersburg,TN
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"My husband has wanted a Harley for 10 years. Because we have young children we have always put it off. Needless to say he has made me look through many dealerships, and I have to say that Sills is definately the friendliest and the most determined to make his dream come true. (Which they did) Thanks Guys!!"
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By: Charity Dawson Springs,KY
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"As a business owner myself, I think we could all take lessons from Sills Cycle. Thanks again and keep up the good work.
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By: Ed Gilbertsville,KY
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"Writing a letter is something I don’t do very often, leave alone writing a letter to explain how I feel about a product or a business. I just wanted to do something a little extra, due to the wonderful experience I’ve had at Sills Cycle in Paducah, Ky. I’ve made several visits to Sills and several other motorcycle dealers over the last several months, trying to decide on the exact dealer I wanted to use and motorcycle I wanted to purchase. None even came close to the professional, friendly, down home service I got from Sills. Even though, I know some of the other Dealerships had the exact bike in stock that I wanted, I knew it would be worth the month and a half wait to do business with Sills, and I was not let down. This place made me feel like family. Tammy, Diane, Chris, Danelle , took me under their wings and made buying my first Harley Davidson a great experience. This, I won’t soon forget. The really great part is, that I’ve been back several times for service, to buy chrome or Harley clothes ( I’m so glad you keep the big sizes in stock) and I’ve made new friends every time I’ve gone, including the great service guys or the people behind the counters. As a business owner myself, I think we could all take lessons from Sills Cycle. Thanks again and keep up the good work.
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By: Ed Gilbertsville,KY
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"We were riding through to The Rolling Thunder May 23, and your service people were the best I have ever seen and I take a lot of trips. Two of our 5 bikes had problems and your people had us back on the road in 2 hours. We had another problem later on and that dealership was no where close to your quality of craftmanship or response time. Thanks again
PS- Is there an e-mail directly to Harley that I can send them a note."
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By: Bob Mt Lake ,MN
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"Very dedicated to making sure your happy even after the sell."
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By: Chris Benton,KY
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"The Folks at Sills HD has been the best to deal with, they treat you like part of the family. From the Girls at the Sales Counter to the maintance repair shop you won't get a better feeling about your experience anywhere. If you want good service, at a affordable price, and nice friendly people, you need to go to Sills HD."
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By: John Big Sandy,TN
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"I purchaed a new FXST from Sills in april and was totally amazed at the overall experence. The service that I recieved was above and beyond. I manage a retail store and I learned some different things that I can use as a model in my business. Everyone at Sills made me feel good about my purchase, so thanks to everyone."
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By: Chris Paducah,KY
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"The staff treated us like we were one of them! They were very helpful and friendly. Thank you Sills!"
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By: Joshua Princeton,KY
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"I have to honestly say that I have been around many dealerships looking at bikes, and Sills is by far the best. The don't make you hustle to get someone to wait on you and give you information on bikes, but at the same time they do not hustle you to death like they are only about the money and not the fact of you being satisfied. I know the goal is to make money but they also seem to want to satisfy the customer. I would recommend this dealership to anyone who is even considering buying a bike."
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By: Jon Mayfield,KY
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"Actually felt like they knew us all our lives,Friendliest bunch of people we ever had the pleasure to deal with. This is our second bike & have talked with all the dealers within 150 miles. We will def be back & will spread the word about "THE" dealer to see on any purchase."
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By: Steve & Emma Owensboro,KY
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"ALL THE STAFF IS FRIENDLY AND WILLING TO HELP YOU IN ANY WAY THEY CAN. "
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By: BRIAN MAYFIELD,KY
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"The staff at Sills makes you feel like family. We love going there to shop and look around. Everyone always has a smile and makes you feel welcome. I heartily recommend stopping in and saying hi to them. They have a great selection of merchandise and will help you with anything you need."
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By: Deborah Hardin,KY
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"Everyone there is like family and treat everyone who walks in the same way I wouldnt buy a Harley-Davidson from anyone else and I tell everyone i see how great Sills harley-Davidson was to me."
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By: brent melber,KY
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